Virtual Waiting Room 2.8.2

MYSPHERA's Virtual Waiting Room application represents a significant advancement in the hospital waiting experience, aiming to enhance connections between patients, their families, and medical professionals. This tool fosters a more informed and reassuring environment for all involved.

The Virtual Waiting Room enables real-time tracking of a patient’s status throughout surgical procedures or emergency department visits. Users receive notifications regarding status changes and direct messages from medical staff, providing insights into the various stages of care during surgery or tests performed in the ER.

Furthermore, using an electronic identification device (such as a wristband), healthcare professionals can maintain communication with family members through personalized messages. These messages may include updates on surgical schedules, urgent tests, or requests for relatives to be present at information points for in-person discussions.

Some key benefits of the MYSPHERA Virtual Waiting Room include:

• Real-time information: Addressing one of the most stressful aspects of hospital visits, the app provides live updates on patient status and care progression, alleviating family members' anxiety while enhancing their understanding of ongoing processes.
• Personalized communication and notifications: Family members and patients can receive timely notifications regarding changes in schedules, delays, and status updates for patients under observation.
• Stress reduction: By ensuring that patients and their families are kept informed, the MYSPHERA Virtual Waiting Room mitigates stress and anxiety often associated with waiting in medical settings.
• Operational efficiency: Medical staff can streamline their communication channels with patients and families, contributing to a more efficient and patient-centered care approach.

The MYSPHERA Virtual Waiting Room is thus an application that not only alleviates stress but also enhances communication between patients, their loved ones, and healthcare providers.

Important notes regarding app usage:

• The use of the app requires an access code provided at the hospital; please confirm that your hospital offers this service.
• The information and notifications received are contingent upon the MYSPHERA location system settings defined by each hospital.
• If you do not receive updates regarding a patient's status, consult your hospital or contact the MYSPHERA support center at [email protected], mentioning your hospital name.
• The application does not disclose any clinical information about patients.
• This application is not a substitute for the doctor-patient relationship.
• Version control is available in the respective app store.
• The application update mechanism adheres to the standard update processes of your device.

Version History

1. 1.0.2 - Initial version
2. 2.3.1 - Enhancements for app dynamic links
3. Last update - Minor fixes

This application is a product of MYSPHERA and serves as a module within the MYSPHERA platform. For more information about the platform, please visit: www.mysphera.com